We aim to have all of our systems operational 24/7, 365 days a year, there can sometimes be unexpected outages or scheduled maintenance. Before contacting customer support, please check our system status page.
The majority of customers find the answer they are looking for in our knowledgebase base & self help guides. Login to your cistomer control panel to view our Knowledge Base or visit our self-help guides for more support.
Our UK based support team are available to answer your queries via the helpdesk 24/7/365. Click the link below to login to your control panel then simply select Ask a Question and submit your support request.
You can contact us by using our live chat system 24/7/365 days a year. Our sales team are available during our business hours (Monday–Friday 09:30 until 18:30 GMT). Our UK based support team will be happy to help you with your query.
The fusionhost cloud platform is available in fifteen data centres across the globe. We are able to provide you with a VPN exit connection throughout Europe (Dublin, Ireland, London, Maidenhead, UK, London, Docklands, UK, Amsterdam, Netherlands, Frankfurt, Germany and Vienna, Austria), North America (Los Angeles, CA, USADallas, TX, USA, Chicago, IL, USA, Buffalo, NY, USA, Toronto, Canada)and the Asia Pacific (Hong Kong, ChinaJakarta, Indonesia, Singapore, SG, Sydney, Australia).